Last Update: 05/26/2023
WELCOME TO THE SMILE OPTICS WEBSITE TERMS & CONDITIONS
BROUGHT TO YOU BY ORGANNA DATA LLC
OUR COMMITMENT TO CHILDREN'S PRIVACY
Protecting the privacy of the very young is especially important. The products sold on this Website are not recommended for people under the age of 16-18. We never collect or maintain information at the Website from persons we know to be under age 18, and no part of our Website is designed to attract anyone under age 18. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.
AGE RESTRICTION ON ACCESS AND PURCHASES
You recommend you be at least 16-18 years of age to purchase from this site. Please consult an adult parent or immediate supervisor along with a medial professional prior to use of any treatment by any brand offering teeth whitening products.
WHAT INFORMATION WE COLLECT AND HOW WE MAY USE IT
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
When you visit our site, some information is automatically collected, such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access time, browser type, language, demographic information (i.e., postcode, preferences, interests), and the website you visited prior to our site. We also collect information about how you use our site, including elements you have interacted with, metadata and other details about these elements, change states and other user actions.
By providing us with your email address, you are giving us permission to send you emails about our store, new products, and new brands. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.
We may use the information collected to provide, maintain, protect and improve our current site and products, and to develop new products and brands. Information may be used in the following ways, and as well as elsewhere described in this Policy:
Facilitate the creation of an securing your Account on our network;
Identify you as a user in our system;
Improve our products and services;
Provide and deliver products and services you request;
Respond to your comments or questions;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
Communicate with you about promotions, upcoming events, products and services;
Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us at: firstname.lastname@example.org
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:
Organna Data LLC
Attn: Legal Department
2117 17th Street
Sacramento, CA 95818
*If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you provide us with your credit card information during the payment process, such information is communicated through our compliant payment gateway for processing using SSL encryption technology. Your payment information is stored for recurring subscription orders as well as within your account for faster checkout experience.
Our Policy does not cover any third-party services. To learn about those third parties’ privacy practices, please read their privacy policies.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We are committed to ensuring that your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. In order to prevent unauthorized access or disclosure, we have reasonable precautions to put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
SMS/MMS MOBILE MESSAGING MARKETING PROGRAM
We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
Smile Optics LLC
Attn: Legal Department
2704 X Street
Sacramento CA 95818
ACTIVE INFORMATION COLLECTION
Like many websites, this Website actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail and/or feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, e-mail address, mailing address, phone number and sales delivery, billing and credit card information). Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing) or to participate in a particular activity (such as other promotions). You will be informed at each information collection point what information is required and what information is optional.
PASSIVE INFORMATION COLLECTION
As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.
This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.
A "cookie" is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.
"Session cookies" are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.
"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.
"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. This Website uses Internet tags.
"Navigational data" ("log files," "server logs," and "clickstream" data) and "Internet Tags" are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This Website uses navigational data.
DISCLOSURE OF INFORMATION
Remember that the information provided by this site is for general background purposes and is not intended to be used in connection with, or as a substitute for, medical diagnosis or treatment by a trained professional. You should always consult your own physician about any healthcare questions you may have, especially before trying a new medication, diet, fitness program, or approach to health care issues.
CREDIT CARD SECURITY
Company may, in certain instances, collect credit card numbers, bank account information and related information when an individual places an order on Company's Website. When the credit card or bank account information is submitted to Company, such information encrypted and is protected with SSL encryption software. Company will use the credit card information or bank account information for purposes of processing and completing the transaction you requested on the Website.
We respect and are committed to protecting your privacy. We do not share, trade, or sell credit card information to any 3rd party. Your credit card information is not retained as the result of any of these processes. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for securing commercial transactions. It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet.
You may always opt-out of receiving communications from us. To not receive future e-mail communications from Smile Optics, please send an email with "Remove" in the subject line to email@example.com or contact us at +1 (833)830-4291. Hours of operation are 8am - 5pm. We are closed Christmas day, New Years Day, July 4th, Memorial Day, Easter, and Labor Day.
SECURITY OF INFORMATION
You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our subscribers is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only selected employees and contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you use passwords, ID numbers, or other special access features on this Website, it is your responsibility to safeguard them.
DETAILED WIRELESS POLICY
U.S. LAW APPLIES
QUESTIONS AND CONTACT INFORMATION
24/7 at firstname.lastname@example.org, we respond with frequently asked questions immediately and live operator response within 8-12 business hours.
Customer Service Phone:
Hours of Operation:
Mon-Fri : 8am-10pm (EST)
Sat-Sun : 9am-8pm (EST)
*We are closed Christmas day, New Years Day, July 4th, Memorial Day, Easter, and Labor Day .
Product Returns (Please send any product returns and exchanges to)
ATTN: Returns Department - Smile Optics
2117 17th Street
Sacramento CA 95818
If you would like to correct, amend, or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or would like to contact our customer service for more information, you may contact our customer service department at email@example.com or by mail at:
Smile Optics LLC
1309 Coffeen Ave Ste 1200
Sheridan WY 82801
Last Update: 05/26/2023